Privacy Policy
How CHNTN collects and uses your personal data.
Last updated: 9 November 2026
Who we are
CHNTN, 16c Bulford Rd, Durrington, Salisbury SP4 8DJ, United Kingdom, is the controller of the personal data described in this policy. Contact us about privacy at support@chntn.shop.
What we collect
- Order details: your name, billing and delivery address, email address, phone number and the items you buy.
- Account details: if you create an account, your login details and order history.
- Messages: anything you send us by email or phone.
- Technical data: information your browser sends when you visit, such as IP address, and the cookies described in our Cookie Policy.
How we use it and our legal basis
- To process, deliver and support your orders (performance of a contract).
- To keep accounting and tax records (legal obligation).
- To keep our website secure and prevent fraud (legitimate interests).
- To answer your questions (legitimate interests).
We do not send marketing emails unless you have agreed to receive them.
Who we share it with
We share only what is needed with the service providers that help us run the shop, such as our website host, payment provider and delivery carriers. We do not sell your personal data.
How long we keep it
We keep order records for as long as required by UK tax and accounting law, and other data only for as long as needed for the purposes above.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict its use, and to data portability. To use these rights, email support@chntn.shop. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.