Terms of Service
The terms that apply when you use this website and buy from CHNTN.
Last updated: 9 November 2026
1. About us
This website, chntn.shop, is operated by CHNTN (“we”, “us”, “our”), CHNTN, 16c Bulford Rd, Durrington, Salisbury SP4 8DJ, United Kingdom. You can contact us by email support@chntn.shop or call +44 7513 180977.
2. These terms
These terms apply to every order you place on this website. Please read them before ordering. By placing an order you agree to them. We may update these terms from time to time; the version in force when you order applies to that order.
3. Orders and contract
When you place an order we send an email acknowledging it. A contract is formed when we email you to confirm dispatch. We may decline an order, for example if an item is out of stock or a price was shown in error; if so we will tell you and refund any payment.
4. Prices and payment
Prices are shown in pounds sterling (GBP). The total, including any delivery charge, is shown at checkout before you pay. Payment is taken using the methods offered at checkout.
5. Delivery
Delivery is described in our Shipping Policy. Risk in the goods passes to you on delivery, and ownership passes to you once we have received full payment.
6. Returns and cancellation
Your right to cancel and our 30-day returns promise are described in our Return & Refund Policy.
7. Product information
We take care to describe products accurately, using manufacturers’ specifications. Colours and appearance may vary slightly from images. Always follow the manufacturer’s instructions for use, assembly and safety.
8. Your statutory rights
Nothing in these terms affects your legal rights as a consumer, including under the Consumer Rights Act 2015.
9. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud.
10. Website use
Content on this website belongs to us or our licensors. You may use it for personal, non-commercial purposes only.
11. Law
These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts of your home nation.