Shipping Policy
How and where we deliver.
Last updated: 9 November 2026
Where we deliver
We deliver to addresses in the United Kingdom.
Delivery cost
Delivery is free on all UK orders. The delivery charge, if any, is always shown at checkout before you pay.
Delivery times
Orders usually arrive within 3–7 working days of dispatch confirmation. Working days are Monday to Friday, excluding UK bank holidays. Large or heavy items may take longer; where that applies we will tell you before or shortly after you order.
Order confirmation and tracking
We email you when we receive your order and again when it ships. Where the carrier provides tracking we include it, and you can check your order status on our Track your order page.
Delivery problems
If your order has not arrived within the expected time, or arrives damaged, please email support@chntn.shop or call +44 7513 180977 with your order number. Please check the packaging on delivery and keep it until any damage claim is resolved.
Contact
CHNTN, 16c Bulford Rd, Durrington, Salisbury SP4 8DJ, United Kingdom. Email support@chntn.shop or call +44 7513 180977.